It's About Process

Leveraging remote design sprints, we work closely with you to fully understand the core business challenges you're facing.

Puzzle

Understand

We ask tough business questions to understand the tiniest detail.
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Create

Create

Once we understand, we move quickly to produce a prototyped solution.
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Team

Validate

To ensure the solution solves the problem, we extensively test and validate with users.
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Step one

Understand

The first step of the process is all about getting to the bottom of the problems that you’re facing with your business.

Understand

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Interviews with users and/or stakeholders

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A defined goal and questions

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A clear plan of action

How we understand

Discover the problem

We’ll speak to you to ensure we understand the problems you’re facing.

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Define a long term goal

Once we’ve understood your problem we’ll establish a long-term goal.

Identify the barriers

We’ll work to identify any barriers that may get in the way of a solution.

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Step two

Create

The second step is all about creativity and collaboration. At this point we start to generate ideas to solve your problem.

Deliverables

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Mapped out user journeys

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A selection of wireframed solutions

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A decision on which solution to test against users 

How we create

Map the journey

In this step we’ll map out the steps your users will take from start to finish.

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Generate solutions

This is when potential solutions are brought to life via sketches.

Decide on a solution

At this point we’ll all decide on the best solution to take forward to validate.

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Step three

Validate

The final step of the process is to build a prototyped version of the solution and then test it on your end users to validate.

Deliverables

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A realistic interactive prototype

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Test outcomes from six users

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A clear “next steps” plan

How we validate

Create a prototype

A realistic prototype will be created that looks and feels like the final product.

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Test with users

At this stage we involve real users and ask them to provide feedback.

Outline next steps

Once the solution has been validated, we can advise on how to proceed.

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Got a similar project in mind? 

Let's Chat!

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